Technical Support for Faculty

External Education (ExEd) — ExEd's in-house technologist provides one-on-one or group support to the online instructor in-house, on-site or via phone, depending on the technology support needed.

To schedule an appointment, contact:

Karin Riggs, Research Programmer/Technologist, External Education
Phone: (312) 355-0423

The Instructional Technology Lab (ITL) is housed within UIC’s Academic Computing and Communications Center (ACCC) and provides free consulting, training and access to special hardware (e.g. recording equipment) and software for UIC faculty.

Blackboard Quick Guides and Tutorials

View the following tutorials, provided by Blackboard. These tutorials provide an introduction to working in Blackboard 9.

The Course Environment

Adding Content

Making Tools Available on the Course Menu

Creating Blogs

Creating Single Groups and Adding Users

Creating a Grade Center Column

UIC Fee-Based Support Units

The Center for the Advancement of Distance Education (CADE) is part of the UIC School of Public Health. CADE collaborates on projects on and off-campus to develop online solutions to a variety of educational and business applications. This includes Web-based programming and database connectivity (e.g., active server pages, online surveys, etc.), live broadcasts of events, graphic design, animation and more. CADE will assist UIC faculty/staff in developing proposals and budgets that include these types of activities.

Engineering Media Services is housed within the College of Engineering, and can help with a range of media solutions for course development, Web site development and video services. The range of services offered by Engineering Media Services includes video production, animated computer applications, Web casting, videoconferencing, satellite downlinks and computer graphic design.