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MAY 18 Registration deadline Spring Session 3, courses begin May 21


Certificate in Nonprofit Management


Course schedule

Operations Management: Topics in Organizational Effectiveness

This course provides an overview of nonprofit operations and explores four significant facets of operations management that are not currently addressed elsewhere in CNM curriculum: human resource management, information technology, performance management, and macro perspectives on nonprofit operations today.

This intensive five-week course explores the following topics:

• Introduction to nonprofit operations, organizational structures and staffing
• Human resource administration
• Aligning information technology with organizational mission 
• Organizational performance management

Special features of this course:

• A weekly Resource Center provides carefully tailored readings and other learning resources
• “Studio” activities provide opportunities for new and experienced practitioners to cultivate practical skills
• Original case studies and problem-based learning activities
• In-depth weekly discussions on the real-life challenges and opportunities of operations management
• Small class size with a maximum of 25 participants

Learning Objectives
What you and your organization will gain from this course:

• Recognize how nonprofit organizations are structured and staffed in general, and how operations are staffed according to the size and stage of an organization's development. 
• Recognize the fundamentals of human resource administration. 
•Explain the importance of aligning information technology with an organization's mission and how to utilize mission to guide IT decision-making.  

This is an instructor-led course delivered entirely online. It is highly interactive and requires active participation on discussions boards and completion of assigned projects. We estimate spending an average of 8 – 10 hours per week on each Certificate in Nonprofit Management course. For this reason we highly recommend students participate in no more than two CNM courses at a time.

NOTE: This is a tech-enhanced course that requires access to Blackboard, a course management system used by UIC. In order to complete registration, you must submit proof of identity to secure your unique NetID (username). More information on this process can be found on the Know More about Registering and Paying section of our Web site.

Cancellation/Refund Policy


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