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Certificate in Nonprofit Management


Course schedule

Operations Management: Topics in Organizational Effectiveness

This course provides an overview of nonprofit operations and explores four significant facets of operations management that are not currently addressed elsewhere in CNM curriculum: human resource management, information technology, performance management, and macro perspectives on nonprofit operations today.

This intensive five-week course explores the following topics:

• Introduction to Nonprofit Operations and how to staff operations in a nonprofit
• Human Resource Management
• Aligning information technology with organizational mission 
• Performance Management
• Macro Perspective that challenge traditional views on how nonprofits should be managed

Special features of this course:

• A weekly Resource Center provides carefully tailored readings and other learning resources
• “Studio” activities provide opportunities for new and experienced practitioners to cultivate practical skills
• Original case studies and problem-based learning activities
• In-depth weekly discussions on the real-life challenges and opportunities of operations management
• Small class size with a maximum of 25 participants

Learning Objectives
What you and your organization will gain from this course:

• Explain the typical scope of operations in a nonprofit organization and identify various ways that operations management can be staffed to match the size, budget and operational needs of an organization. 
• Recognize the fundamentals of human resource management and articulate key legal issues that nonprofits cannot afford to overlook.
•Explain what it means to align information technology to an organization's mission and utilize that understanding to guide IT decision-making.
• Explain what the growing emphasis on performance management is all about and identify methods used to track performance.
• Articulate critical perspectives regarding the traditional assumptions about how nonprofits operate across the sector today and discuss the implications of these ideas for today's organizations. 

This is an instructor-led course delivered entirely online. It is highly interactive and requires active participation on discussions boards and completion of assigned projects. We estimate spending an average of 8 – 10 hours per week on each Certificate in Nonprofit Management course. For this reason we highly recommend students participate in no more than two CNM courses at a time.

NOTE: This is a tech-enhanced course that requires access to Blackboard, a course management system used by UIC. In order to complete registration, you must submit proof of identity to secure your unique NetID (username). More information on this process can be found on the Know More about Registering and Paying section of our Web site.

Cancellation/Refund Policy

  Section 1 (0715)
July 09 - August 12, 2015

  Course Fee: $550
  Registration Deadline: Monday, July 06, 2015

  Location: University of Illinois at Chicago


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