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Certificate in Nonprofit Management


Course schedule

Operations Management: Topics in Organizational Effectiveness

This course provides an overview of nonprofit operations and explores four significant facets of operations management that are not currently addressed elsewhere in the certificate curriculum: human resource management, information technology, performance management, and macro perspectives on nonprofit operations today.

Sample Syllabus - subject to change at the instructor's discretion.

This intensive five-week course explores the following topics:

• Introduction to Nonprofit Operations and Current Trends
• Human Resource Management
• Information Technology
• Performance Management
• Macro Perspective on Nonprofit Operations: What Thought Leaders are Saying

Special features of this course:

• A weekly Resource Center provides carefully tailored readings and other learning resources
• “Studio” activities provide opportunities for new and experienced practitioners to cultivate practical skills
• Original case studies and problem-based learning activities
• In-depth weekly discussions on the real-life challenges and opportunities of operations management
• Small class size with a maximum of 25 participants

Learning Objectives
What you and your organization will gain from this course:

• Understand the scope of activities commonly referred to as “operations," the role of an operations manager and current trends in nonprofit operations management
• Recognize fundamental principles and best practices of effective human resource management
• Identify trends and key issues related to managing information technology in a nonprofit organization
• Explain what the growing emphasis on performance management is all about and identify methods used to track performance
• Articulate what thought leaders are saying about the future of nonprofit operations.

This is an instructor-led course delivered entirely online. It is highly interactive and requires active participation on discussions boards and completion of assigned projects. We estimate spending an average of 8 – 10 hours per week on each Certificate in Nonprofit Management course. For this reason we highly recommend students participate in no more than two CNM courses at a time.

NOTE: This is a tech-enhanced course that requires access to Blackboard, a course management system used by UIC. In order to complete registration, you must submit proof of identity to secure your unique NetID (username). More information on this process can be found on the Know More about Registering and Paying section of our Web site.

Cancellation/Refund Policy


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